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Report A Problem

Kent County Council:

To report any emergency issues outside of normal office hours (Monday - Friday, 9am till 5pm), please telephone 03000 41 91 91.

Report a problem on a road or pavement

You can report non-urgent issues online including:

  • street light faults
  • potholes
  • drainage
  • traffic signal faults
  • overgrown vegetation (including hedges and grass).

To be directed to the KCC Report a Problem webpage please click here

Problems KCC don't manage

You need to contact:

  • your district council for bus shelters, fly tipping, litter, parking or street cleaning.
  • Highways England for motorways and major A road problems
  • your community representatives for junction improvements, new signs and lines, traffic calming or changes to speed limits.


How to report a problem KCC Highways

Maidstone Borough Council:

Report fly tipping,-bins-and-street-sweeping/report-fly-tipping


Street Care and Cleaning:

to report any of the following :

  • Litter, Bins and Street Sweeping
  • Roads and Pavements
  • Parks and Green Spaces
  • Animals and Pests
  • Vandalism and Behaviour